Help & FAQ
If you are looking for help on Yaamava’ Resort & Casino at San Manuel, please look through the below Frequently Asked Questions. Should you have any queries that are not covered below; you can contact our friendly Customer Services Team at [email protected].
Why will Play Online by Yaamava’ no longer be available?
Play Online by Yaamava’ will no longer be offered as Yaamava’ resort and Casino will focus on other experiences for our guests.
When will Play Online by Yaamava’ no longer be available?
Play Online by Yaamava’ will permanently close on September 23, 2026.
Can I still play the game?
Yes. You can continue playing until September 22, 2026.
When do coin purchases end?
Coin purchases will no longer be available after August 23, 2026.
What happens to my remaining coin balance?
Any remaining coins must be used before September 23, 2026. Unused balances will expire when Play Online by Yaamava’ closes.
Can I receive a refund for unused coins?
If you have questions about refunds for eligible purchases, please contact the Play Online by Yaamava’ Customer Support team for assistance.
Can I still earn Yaamava’ Resort and Casino Free Play?
Casino Free Play can be earned on eligible coin purchases through August 23, 2026. After that date, Free Play will no longer be offered through Play Online by Yaamava’ coin purchases
What happens to Free Play I've already earned?
You will not lose any earned casino Free Play. Eligible earned Free Play will be awarded according to established Yaamava Club Serrano official rules and disclaimers.
Will my Club Serrano account be affected?
The offering of Play Online by Yaamava’ does not impact your Club Serrano account.
What happens to my daily rewards?
Daily rewards and promotions will end as the offering date approaches. Refer to in-app messaging for current availability.
Will special events continue?
Certain events may end before the final offering date. Check in-app announcements for timelines.
Will customer support still be available?
Yes. Customer support will remain available throughout the offering period.
What can I do after Play Online by Yaamava’ is no longer available?
We invite you to continue enjoying gaming, entertainment, rewards, dining, and resort experiences at Yaamava’ Resort and Casino.
